Absolutely. Everyone offering dog care that is not in the dog's usual place of residence, requires a license by law. We are proud to hold a 5-star license issued by Wigan Council - AAL0154

We are based in Leigh, within the Wigan Borough.

No, all dogs staying with us must be neutered. We do not accept dogs who have been chemically castrated. Although we have been asked many times, we will not make any exceptions.

Licensing regulations stipulate that all dogs must be vaccinated and up to date with boosters for core vaccines, which includes DHP (canine distemper) and L2 (Leptospirosis). Whilst titre testing is available for DHP, it is not available for leptospirosis, so unfortunately, if your dog isn't vaccinated, we are unable to accommodate. As a boarding requirement, we ask that your dog also receives the KC vaccination - this helps to protect against Kennel Cough, which is highly contagious and has been known to affect humans. It must also be noted that the DHP and KC vaccines are live and shedding of the vaccine occurs, therefore, we have a "wait period" of up to 3 weeks after the vaccinations have been administered before your dog can stay with us.

We ask that you provide everything that your dog will need for the duration of their stay, whether that be day care or home boarding. This includes their usual food and treats, bedding, toys and dishes. Dog's will settle a lot better when they have their familiar things around them.

No, unfortunately. As much as we love puppies, the feedback we have received from our regular guests is that they would prefer dogs who are out of the playful, bouncy puppy stage - preferably from age 3. However, we may be able to make exceptions in some cases.

Day Care runs from 8am until 6pm, you are welcome to drop off and pick up at any time during this period. A Home Boarding day starts at 8am, you are welcome to drop off any time from 8am until 3pm. We won't accept any dog after 3pm as we like to give them plenty of time to settle in before it's tea time and then bed time. You are welcome to collect your dog any time between 8am and 6pm. Times are strictly by appointment only, we will only hand over one dog at a time - following this procedure keeps safety and security our priority and helps to keep the dogs calm and stress free. Handover is done on the driveway.

No. Safety and security are our top priority, having unfamiliar people in our home can cause distress for our guest dogs as well as creating security risks. Our home has been fully inspected by Wigan Council and meets all safety regulations required.